Americans are Concerned about Pharmacy Closures,
and Expect Action to Help Maintain Access

Americans don’t want to see their pharmacies close, underscoring the critical need for pharmacy benefit manager reform and other government action to protect pharmacies’ financial viability. Each day, nearly four pharmacies close while drug costs climb — this is a crisis we must face head-on.

Americans are Concerned about Pharmacy Closures, and Expect Action to Help Maintain Access

84%

of American adults say it is easy to access healthcare services from pharmacies – ranking pharmacies as the most accessible healthcare destinations tested.

75%

of American adults have a favorable opinion of pharmacies, their pharmacist, and pharmacists in general.

79%

of American adults trust their pharmacist when it comes to patient-centered healthcare.

American adults express concern if the following were to close (go out of business),
by the following percentages:

their local pharmacy

their primary care physician

their nearest hospital

(These figures exceed the concern level for the closing of other healthcare destinations including their dentist and the nearest urgent care center – as well as that of other community staples such as their favorite local restaurant, their local hardware store, and the closest gas station.)

This poll was conducted by Morning Consult and commissioned by NACDS between August 2-August 4, 2025 among a sample of 2,201 Adults. The interviews were conducted online and the data were weighted to approximate a target sample of Adults based on age, gender, race, educational attainment, region, gender by age, and race by educational attainment. Results from the full survey have a margin of error of plus or minus 2 percentage points.

Public Support for Pharmacist-Provided Services

See what Americans are saying about expanding pharmacist-provided testing and treatment services in their communities.

81%

81% of seniors age 65+ say they are likely to support a Congressional candidate who works to secure Medicare enrollees’ ability to receive tests and treatments for flu, strep throat, and RSV from their pharmacist.

80%

80% of conservative adults support pharmacist-provided test-and-treat services for respiratory conditions.

85%

85% of liberal adults support pharmacist-provided test-and-treat services for respiratory conditions.

This poll was conducted by Morning Consult and commissioned by NACDS between March 25-March 30, 2026 among a sample of 20,038 adults. The interviews were conducted online and the data were weighted to approximate a target sample of adults based on gender, age, race, educational attainment, region, gender by age, and race by educational attainment. Results from the full survey have a margin of error of plus or minus 1 percentage points.