In the community…


Seniors say pharmacies are easy to access – the highest rating of all providers tested.

In policy…


Support enhancing patient access to newer pharmacy services such as vaccinations, testing, and diabetes management.

National poll of 1,995 registered voters, conducted January 4-6, 2019, by Morning Consult and commissioned by NACDS (margin of error +/- 2%).


Americans rely on their local, community pharmacists to meet their healthcare needs – trusted, highly accessible healthcare providers deeply committed to providing accurate prescriptions and helping patients take medications as prescribed. The full value of pharmacy is broader in scope, however. Community pharmacies and pharmacists are being recognized for their abilities to provide high-quality healthcare services at an overall lower cost.

Community pharmacies and pharmacists are integral to our nation’s healthcare system. They are among the most accessible healthcare providers and provide high-quality healthcare services that are not only lower cost, but also prevent more costly downstream healthcare services.

Community pharmacists should be recognized as Medicare providers for the purposes of providing much-needed opioid antagonist counseling and risk factor intervention services. Patients benefit when pharmacists work in collaboration with other providers and play a greater role in addressing opioid abuse and misuse.

Community pharmacy services have the power to improve patient health and to reduce healthcare costs. Community pharmacists are front line providers of preventive care and chronic care services, such as immunizations and screenings, medication optimization, chronic disease management programs, behavioral health and substance use disorder programs.

The accessibility of community pharmacies has been an important and documented factor in increasing immunization rates for adults over the past two decades. As highly trusted healthcare providers, pharmacists have the legal authority to administer immunizations in all 50 states.

As states moved to allow pharmacists to administer influenza immunizations, the odds that an adult received an influenza immunization rose, with the effect increasing over time. Community pharmacies offer accessible venues for patients when implementing other public health initiatives.

Community pharmacies remain an untapped resource in the effort to curb the national opioid crisis, stem the spread of antibiotic resistance, and strengthen pandemic and emergency preparedness and response. Strategic changes to government policy would present new opportunities for pharmacies in the United States to expand their already important role in critical initiatives that benefit public health.


People trust pharmacies for answers in times of need. We want to help provide quality, collaborative policy solutions, just like we provide health and wellness solutions to millions of patients and consumers every day.

2019 Pharmacy Opinion Research